Employment Opportunities


Truancy Case Manager
The Truancy Case Manager will provide assessment of school attendance issues with clients and families, and will arrange referrals/follow-up with appropriate community resources to improve school attendance.

General Responsibilities:

  • Performs intakes with clients
  • Maintains a case file on all clients assigned
  • Maintains appropriate contact with clients for service delivery
  • Maintains regular and timely contact with all involved service providers for monitoring, case-collaboration and follow-up
  • Attends and participates/presents in consultation and staff trainings as scheduled by the supervisor and/or the program director
  • Provides timely written reports, verbal reports, data entry, and documentation as required by referral sources and program manager
  • Conducts family engagement activities including parent/guardian support group

Major Qualifications and Requirements:

  • Degree in Human Services, Criminal Justice, Social Work or work experience in a related field
  • Experience working with children and/or families and group facilitation skills a plus
  • Working knowledge of available community resources
  • Strong counseling, crisis intervention and problem solving skills
  • Effective organizational, communication, and writing skills
  • Respect for and understanding of diversity issues
  • Computer experience, Microsoft Office preferred
  • Must have a valid CT Driver’s License, vehicle and current insurance coverage and have a clean driving record
  • Must pass Department of Children and Families, Criminal background, and CT state police checks, TB Test & medical clearance to work
  • Bi-lingual English/Spanish preferred

Reports to: Program Manager
Classification: 30 hours a week - Full Time with benefits
Salary: $14 per hour
If you meet the qualifications, please send your resume and cover letter to: dkrzykowski@waterburyyouthservices.org *Please, no telephone calls.

S-FIT Program Manager
General Responsibilities:

  • Provides leadership by adhering to and implementing both agency and program missions and policies and procedures.
  • Assists Program Director in conducting, monitoring and recording of staff development and training, supervising daily operations and programming, and maintaining compliance with DCF and DPH licensing standards.
  • Maintains on-going public relations with referral sources, community providers, organizations and individuals that interact with the program including, but not limited to, DCF, Juvenile Probation, Mobile Crisis and Emergency Departments.
  • Assists with staff recruitment, new hire orientation regime and maintenance of adequate staffing patterns.
  • Provides direct oversite to Lead Youth Development Specialists, responsible for conducting staff performance evaluations and developing corrective actions plans as necessary.
  • Participates in weekly clinical team meetings with Program Director, clinicians, nurse and consulting psychiatrist to review case files of youth on census.
  • Plans, develops and implements monthly recreational programming.
  • Provides 24 hour availability by phone for staff consultation/guidance on a rotating schedule.
  • Familiarizes self with all components of the physical plant and ensures the on-going maintenance and repair of the facility.
  • Interacts with all youth using the Short Term Family Integrated Treatment Model (S-FIT) by actively building professional relationships and achieving effective service delivery.
  • Ensures that each youth’s individualized basic needs are met, including but not limited to, nutrition (youth should be served three meals and three snacks per day and be included in offering meal suggestions to reflect cultural composition); activities of daily living (hygiene-skin, hair, etc.); appropriate dress (provision of seasonal and well-fitting clothing); homework completion; bedtime routines; phone calls and engage in nurturing interactions that promote emotionally meaningful relationships and healthy attachments.
  • Consistently supports youth and program staff, especially during key times of the day and week (after school, weekends, holidays, etc.).
  • Attends all scheduled mandatory pre-service trainings, ongoing staff trainings and monthly staff meetings.
  • Provides guidance, modeling, discipline and redirection to program staff as necessary.
  • Maintains appropriate documentation including but not limited to progress notes, log forms, communication log, shift acceptance forms and other tracking forms as deemed necessary.
  • Addresses any violations of policies or concerns directly with the employees and informs the Program Director of the outcomes of these discussions in a timely manner.
  • Familiarizes self with each youth’s individual service plan and crisis management plan to ensure continuity of care.
  • Monitors ongoing compliance with DCF and Program guidelines for medication administration.
  • Facilitates scheduled Lead meetings and addresses problem-solving and improvement in overall service delivery.
  • Looks for opportunities to positively reinforce staff and promote their personal growth.
  • Assists with de-escalation of crisis situations to maintain everyone’s safety.
  • Must be able to bend, sit, and stand for long periods of time; go up and down stairs several times within a shift; run/walk quickly.
  • Must be able to lift up to 50 pounds.
  • Must be able to work holidays.
  • Performs any additional duties assigned by the Program Director and/or Executive Director.

Major Qualifications and Requirements:

  • Master’s degree in Social Work or a related field, or Bachelor’s degree in Social Work or a related field with a minimum of five years of experience in the delivery of child welfare services and supervisory skills.
  • Experience providing direct services to adolescents in a residential setting; demonstrated ability and competence in supervising staff; knowledge of the cultural, linguistic or experiential backgrounds of the youth to be served and multi-lingual capabilities that are relevant to youth and families served.
  • Bi-lingual preferred.
  • Must have a valid driver’s license and clean driving history.
  • Must successfully complete certification in Physical and Psychological Management Training (PMT), CPR and First Aid, and DCF Medication Administration within three (3) months from start date.

Reports to: Program Director
If you meet the qualifications, please send your resume and cover letter to: lhersey@waterburyyouthservices.org. *Please,no telephone calls.